Terms & Conditions

 

Shipping Instructions
On Target Professionals will receive your shipments up to 45 days prior to set-up date and will bring your items to the show, and directly to your booth. Late shipments will be subject to a late arrival fee. All shipments must be shipped prepaid through our discount shipping program (866-444-2686) or you own carrier. NO COLLECT SHIPMENTS WILL BE ACCEPTED.

Inbound Material Handling Schedule and Rates
Rates include: unloading and delivering shipments to your booth, removal and storage of boxes that are empty, and the return of boxes at the close of show. Shipments that require ground loading, side door loading, constricted space loading, stacked shipments, mixed shipments without delivery receipts, shipments that are not wrapped, uncrated, or unskidded will be assessed an additional charge. Separate shipments will not be combined.
A 200 lb. min charge will be assessed for each shipment.

Example 1, you shipped two boxes from one origin (UPS) each weighing 75 lbs. and the package arrives as one shipment, this entire shipment will result in the minimum 200 lb. charge. Example 2, you shipped the same 2 boxes (UPS) each at 75 lbs. The packages arrive separately, at 2 different times; this will result in 2 – 200 lb. minimum charges.

Be sure to request that your carrier delivers your shipments at the same time. NOTE: Billed weight is based on incoming weight, whether the above services are used completely or in part. The weight is rounded up to the next 100 lbs. with a 200 lb. minimum charge, and is taken from the inbound BOL. Shipments arriving without a specified weight on the BOL will be assigned at an approximate weight.

Inbound Bill of Lading - All shipments must have a bill of lading displaying number of pieces, type of merchandise and weight.
Shipments without this will be delivered to the exhibit booth with no guarantee of piece count or condition.
We accept no liability for these kinds of shipments.

Limits of Liability
All shipments should be insured by the exhibitor. After shipments are placed in the booth, On Target Professionals will not be responsible for conditions, count, or content. On Target Professionals will not be responsible for damage to uncrated or unskidded exhibit material or for any concealed damage. All exhibits or exhibit materials handled by the drayage contractor are insured at a value not to exceed thirty cents ($0.30) per pound and not to exceed a maximum of one hundred fifty dollars ($150.00) per claim. We are not responsible for goods or materials stored with empty containers.
Small Packages - This includes shipments received in cartons/envelopes weighing less than 30 lbs. per shipment without documentation. These will be delivered to your booth (No guarantee of piece count or condition).

Outbound Shipping
For your outbound parcel and freight, we offer several options to fit your needs based on how you need to ship your items. For all shipments going out, please complete a "Shipment Request" form. If we provided your inbound service, you may leave your shipment in the booth with the forms completed and we will process it after the show (additional fees may apply for shipments not properly packaged). You may also bring your small parcel shipments to the Shipping Area for preparation and delivery to the carrier. There will be a handling fee for this service. Freight will not be accepted or delivered without proper payment information on file. Parcel carriers will not accept shipments at the show.

Outbound Material Handling Schedule and Rates
This charge includes removal of freight from booth and loading on outbound carrier at the loading dock. An Outbound Bill of Lading must be filled out and turned in before boxes are transferred to the loading dock. Shipments that require ground loading, side door loading, constricted space loading, stacked shipments, mixed shipments without delivery receipts, shipments that are not wrapped, uncrated, or unskidded will be assessed an additional charge. Special Services - Shipments returned to warehouse will be charged based on the outbound rates and will also incur an additional $15 per 100lbs ($25 min) storage if shipment is not routed or picked up after 3 working days. Prior to 45 days before the show\3 days following show, fees are $1.25 per 100lbs per day ($35min). On Site container storage for freight brought by exhibitors is $16 per piece.

shipping charges
In the event that i use On Target Professionals shipping services, I will pay any additional fees that are assessed by carriers as a result of inaccurate information provided or through audits performed by carrier. I release On Target Professionals form any and all liability for shipment and understand that the carrier provides limited liability Aden will conform to their terms and conditions. Carrier terms and conditions can be found on their website.

Rental Items
All rental items remain the property of On Target Professionals. Rental items must be returned in the same condition they are received in. If items are lost or damaged, your company will be charged the replacement cost. A replacement cost assessment will be charged to the credit card on file.

Cancellation Policy
The policy for cancellations will be followed based on the structure below: -30 days = 0% refund 31-60 days = 50% refund 61 - 90 days = 75% refund +90 days = 100% refund refunds are subject to limitations based on the product or service ordered or requested. There are products that are non refundable due to their nature. Web related services, consulting, labor or custom order items are non-refundable.

Pricing
Discount rate will be honored up to three (3) weeks prior to the show date. Regular rate will apply to all shipments, orders, and requests received after that date.

Logistics, Drayage, Material Handling, Carpenter / Decorator Labor
All calls for carpenters require a 1 hr minimum call per laborer, billable in 1/2 hour increments after the first hour. Some labor calls require a 2-man minimum call for 4-hours minimum per laborer. Call may require up to 4 laborers.

Electricity Information
Rates for electrical connections cover the service of bringing electricity to the booth and does not include connecting motors or special wiring. Connections from the outlet to your equipment are to be made by your own portable cord. All portable cords must be of the three (3) wire grounded type per the National Electrical Code. The NEC requires that all exposed non-current carrying parts of equipment, which are liable to be energized, shall be grounded. Portable cords must be rated for the current they will be carrying. Cords made of zip cord (lamp cord) will not be permitted.

Internet Information
Rates for Internet Access covers the service of bringing access into your booth and does not include special wiring.

Phone Information
Rates for Phone Access covers the service of bringing access into your booth and does not include special wiring.

Overtime Charges:
Overtime charges may apply on INBOUND shipments if: Your shipment is to be delivered to your booth before 8:00AM or after 4:30PM on weekdays, or anytime Saturday, Sunday and/or Holiday. Your shipment is delivered to the show site before 8:00AM or after 4:30PM on weekdays, or anytime on a Saturday, Sunday and/or Holiday. A vehicle driver checks in at the Exhibit check-in after 3:00PM on weekdays, or anytime Saturday, Sunday and/or Holiday. Overtime charges may apply on OUTBOUND shipments if: Your shipment is loaded after 4:30PM on weekdays, or anytime on a Saturday, Sunday and/or Holiday. Your carrier driver checks in at the Exhibit check-in after 3:00PM on weekdays, or anytime Saturday, Sunday and/or Holiday.

Payment Method/Credit Card Information
A credit card or account number on file is required for all exhibitor orders. I authorize On Target Professionals, to charge any additional amounts incurred by either my show representative or myself, including material handling and labor charges. If my credit card is declined or charged back, there will be a $35.00 service charge added. *All terms and conditions are subject to change without prior notification